What we collect
When you shop with us we store your contact details, shipping address and order history so we can fulfil orders and help with returns. Newsletter signups store your email so we can send style notes and offers. Contact-form messages store whatever you choose to tell us.
What we never do
We never sell your information, never share it with advertisers, and never store payment card numbers — payments are processed securely by our payment provider and only an order confirmation reaches us.
Your choices
Unsubscribe from marketing emails with one click in any message. Ask us any time at hello@velourahair.co for a copy of your data, a correction, or full deletion — we'll confirm within 30 days.
Cookies
We use a small set of cookies to keep your cart working, remember preferences and understand aggregate traffic. You can block cookies in your browser; the shop will still work, though your cart may not persist between visits.